====== Courriel ======
<code html>
<style>
  main.site-main {
    box-sizing: border-box;
    color: rgb(101, 101, 101);
    display: block;
    font-family: Montserrat, sans-serif;
    font-size: 16px;
    line-height: 24px;
    overflow-wrap: break-word;
    text-align: left;
    text-size-adjust: 100%;
    unicode-bidi: isolate;
  }

  main.site-main .center {
    text-align: center;
  }

  main.site-main .header {
    margin-bottom: 64px;
  }

  main.site-main img {
    max-height: 256px;
    max-width: 256px;
  }

  main.site-main h1, main.site-main h2 {
    box-sizing: border-box;
    color: rgb(48, 48, 48);
    display: block;
    font-family: Montserrat, sans-serif;
    margin: 0 0 20px 0;
    padding: 0;
    text-align: left;
    overflow-wrap: break-word;
    unicode-bidi: isolate;
  }

  main.site-main h1 {
    font-size: 32px;
    line-height: 38.4px;
  }

  main.site-main h2 {
    font-size: 24px;
    line-height: 31.2px;
  }

  main.site-main hr {
    background-color: rgb(245, 245, 245);
    height: 5px;
    margin: 8px 0 20px;
    box-sizing: border-box;
    border: none;
  }

  main.site-main .level1, main.site-main .level2, main.site-main .table {
    box-sizing: border-box;
    color: rgb(101, 101, 101);
    font-family: Montserrat, sans-serif;
    font-size: 16px;
    line-height: 24px;
    display: block;
    margin: 0;
    padding: 0;
    overflow-wrap: break-word;
    text-align: left;
    text-size-adjust: 100%;
    unicode-bidi: isolate;
  }

  main.site-main .table {
    overflow-x: auto;
    margin-bottom: 20px;
  }

  main.site-main table {
    width: 100%;
    background-color: rgb(245, 245, 245);
    border-collapse: separate;
    box-sizing: border-box;
    font-family: Montserrat, sans-serif;
    font-size: 16px;
    line-height: 24px;
  }

  main.site-main table th, main.site-main table td {
    padding: 10px;
    border-bottom: 1px solid rgb(229, 229, 229);
    box-sizing: border-box;
    text-align: left;
  }

  main.site-main table th {
    font-weight: 700;
    background-color: rgb(229, 229, 229);
  }
</style>
<main class="site-main group" role="main">
  <div class="center header">
    <img src="https://laswitchtech.com/_media/logo.png" alt="logo">
    <h1 class="center">LaswitchTech</h1>
  </div>
  <h1>Ticket - @@ticketid@@ - @@priority@@ - @@subject@@</h1>
  <div class="level1"><hr></div>
  <h2>Ticket Information</h2>
  <div class="level2">
    <div class="table sectionedit1">
      <table class="inline">
        <tbody>
          <tr class="row0">
            <th class="col0"> ID </th><td class="col1"> @@ticketid@@ </td><th class="col2"> Created </th><td class="col3"> @@created@@ </td>
          </tr>
          <tr class="row1">
            <th class="col0"> Priority </th><td class="col1" colspan="2"> @@priority@@ </td><td class="col3"></td>
          </tr>
        </tbody>
      </table>
    </div>
  </div>
  <h2>Contact Information</h2>
  <div class="level2">
    <div class="table sectionedit6">
      <table class="inline">
        <tbody>
          <tr class="row0">
            <th class="col0"> Name </th><td class="col1"> @@full_name@@ </td>
          </tr>
          <tr class="row1">
            <th class="col0"> Email </th><td class="col1"> @@email@@ </td>
          </tr>
          <tr class="row2">
            <th class="col0"> Phone Number </th><td class="col1"> @@phone|@@ </td>
          </tr>
        </tbody>
      </table>
    </div>
  </div>
  <h2>Issue</h2>
  <div class="level2">
    <div class="table sectionedit10">
      <table class="inline">
        <tbody>
          <tr class="row0">
            <th class="col0"> Subject </th><td class="col1"> @@subject@@ </td>
          </tr>
          <tr class="row1">
            <td class="col1" colspan="2"> @@description@@ </td>
          </tr>
        </tbody>
      </table>
    </div>
  </div>
</main>
</code>

<code text>
LaswitchTech

Ticket - @@ticketid@@ - @@priority@@
------------------------------------------------------------
Informations sur le ticket
------------------------------------------------------------
ID: @@ticketid@@    Créé: @@created@@
Priorité: @@priority@@

------------------------------------------------------------
Informations de contact
------------------------------------------------------------
Nom: @@full_name@@
E-mail: @@email@@
Numéro de téléphone: @@phone|@@

------------------------------------------------------------
Problème
------------------------------------------------------------
Sujet: @@subject@@
Description: @@description@@
</code>